International Shipping Policy
Adum Culture — Kiribathgoda, Sri Lanka 11600
At ADUM CULTURE, we are proud to offer an enhanced international shopping experience, delivering our products to customers around the world. You can shop in your preferred local currency and view your complete order total — including shipping fees — at checkout.
Shipping
International deliveries may experience delays caused by flight disruptions, cancellations, government regulations, or border restrictions. We appreciate your patience in such circumstances.
International Shipping Costs
Shipping charges are calculated based on:
- Shipping method selected
- Number of items purchased
- Weight of the items
- Destination country
The final shipping cost will be calculated and confirmed at checkout.
Duties & Taxes
- Duties (customs tariffs) are determined by the customs authorities of the destination country.
- International taxes (such as VAT) are also set by the destination country.
- These charges are the responsibility of the customer and may be applicable upon delivery.
Payment
- We accept Visa and Mastercard for international orders.
- ADUM CULTURE will appear as the merchant of record on your credit card statement for all international transactions.
- We are required to declare the full value of the shipment and include an invoice with all international orders.
Shipment Timeframes
- Estimated delivery: 10–14 working days from the date of shipping.
- Delivery dates are not guaranteed and may be subject to unforeseen delays.
Returns & Exchanges
Returns and exchanges are NOT accepted for international orders. Please ensure you select the correct size and review your order carefully before completing your purchase.